Terms of Service

The Ink Foundation platform is operated by: 2nd Skin AG Altstetterstrasse 134 8048 Zurich Switzerland (“we”, “us”, or “the Operator”). The platform is for professional tattoo project coordination between clients, artists, and studios. If you do not agree to these Terms, you must not create an account or use the services. We may update these Terms from time to time. Material changes will be communicated in an appropriate way within the application (for example a notice or updated “Last updated” date). Continued use after changes take effect constitutes acceptance, unless applicable law requires a different process for certain users.

Ink Foundation provides digital tools to publish tattoo project ideas, exchange offers, coordinate appointments, and communicate between participants. Partner studios and artists may use the platform to collaborate with you. Features shown in the application (including prices, deposits, or status labels) support your project workflow. They do not replace any separate agreement, consent form, or house rules that apply when you visit a physical studio. In case of conflict between on-site policies and these Terms regarding in-studio services, the studio’s binding documentation for that visit generally prevails, while these Terms still govern your use of the software.

You must provide accurate registration information and keep it up to date. You are responsible for safeguarding your password and for activity under your account. Depending on your role (client, artist, studio staff, or administrator), different areas of the application are available. You may not misrepresent your identity, circumvent access controls, or use another user’s account without permission.

You agree to use the platform in good faith: describe projects truthfully, respect other participants, and follow applicable law. You must not post unlawful, harassing, discriminatory, or infringing content, nor attempt to manipulate ratings, offers, or marketplace visibility. You retain rights to content you upload, but you grant us a limited licence to host, display, and process that content as needed to operate the service (for example showing images to matched artists). You confirm you have the rights you need for any references or attachments you provide.

Amounts shown in the application (including budgets, offers, advances, or balances) are based on data entered by users and integrations we provide. Final invoicing, tax treatment, and acceptance of payment methods may follow the studio’s or artist’s commercial terms where a session is performed. Where the platform facilitates an advance or deposit, those flows are subject to the payment rules presented at checkout and to any confirmations we display. Chargebacks, refunds, or disputes may be handled according to those rules and applicable payment provider terms.

Scheduling features are provided to coordinate dates between clients and studios. Confirmed times depend on mutual acceptance through the application and on studio availability. Cancellation or postponement windows, forfeiture of deposits, and rebooking rules may be shown in the interface or communicated by the studio. You are responsible for reading and following those rules once a slot is proposed or confirmed.

The application, its design, branding, and underlying software are protected by intellectual property laws. Except for the limited rights necessary to use the service under these Terms, no rights are granted to you. If you believe material on the platform infringes your rights, contact us with sufficient detail so we can review the report in line with applicable law and our internal processes.

We process personal data to run accounts, projects, payments, and support. The categories of data and purposes depend on your role and on features you use. You can exercise privacy rights (such as access or correction) through the channels we provide in the product or via our support contact. We may send you service-related messages (security alerts, project updates, appointment notices). Marketing communications, if any, will respect your choices and applicable law.

The platform is provided on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee uninterrupted or error-free operation. Tattooing and related services involve health and safety considerations. Artists and studios are responsible for professional execution, hygiene, and informed consent in the studio. To the fullest extent permitted by applicable law, we are not liable for bodily injury, medical outcomes, or artistic dissatisfaction arising from services performed outside the scope of our software. Nothing in these Terms excludes or limits liability where such exclusion is unlawful. Otherwise, our aggregate liability arising out of the platform is limited to the amounts you paid to us for platform fees in the twelve months before the claim, except where mandatory law provides otherwise.

If a provision of these Terms is invalid, the remaining provisions stay in effect. These Terms are governed by Swiss law, subject to mandatory consumer protections where they apply. The courts of Zurich, Switzerland, shall have exclusive jurisdiction for business users; for consumers, statutory jurisdiction may apply. Questions about these Terms can be sent through the Support area of the application or to the Operator: 2nd Skin AG Altstetterstrasse 134 8048 Zurich Switzerland